Frequently Asked Questions
Everything You Need to Know
What are your payment options?
ALL major credit and debit cards and PayPal for online orders. ALL major credit and debit cards (through Paypal HERE) suffice for in-person transactions. Sorry, NO COD, money orders or cashiers checks.
When will my order be shipped?
Orders are packed and shipped Monday-Friday. Majority of orders received are processed and shipped within 3-5 business days and 5-10 business days during periods of high activity or demand. Orders that are placed on weekends and/or holidays will be processed on the following business day.
What is your refund policy?
Parkland Skateboards has a 30-day return policy. After 30 days we can no longer accept any returns.
To receive a refund from a return your item(s) must be unused and in the same condition you received it.
A receipt is also required for any returns.
To start a return, contact us at email@example.com and
we will send you a return shipping label and instructions onto where and how to send your return.
What are the decks composed of?
Parkland Skateboards' decks are cold pressed, built of 7-ply maple and then finished with top quality paints and vinyls.